No access to email on account

by bweikert970
Reply

Original Post

Accepted Solution

No access to email on account

★★ Novice

I have tried to get to an email or something for help, but it keeps taking me to a page to choose a game I need help with.

 

my problem is it keeps wanting to send an email verification code before I can change or do

anything in my account  but that email no longer exists.  How do I get my email changed to my current one?

Message 1 of 2 (169 Views)

Accepted Solution

Re: No access to email on account

Community Manager

@bweikert970 

 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png

View in thread

Message 2 of 2 (155 Views)

All Replies

Re: No access to email on account

Community Manager

@bweikert970 

 

If you no longer have access to your email address, we can try to recover your account.

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png
Message 2 of 2 (156 Views)