First off, I'm glad to know that there is an issue, as I pretty much figured that there was before getting to this point. It's been since the first of the year since I have played the game, roughly. My Xbox One S is set to update itself and games automatically. I go to start the game last night, and like others, no response from my controller. I restart the game, nothing. Thinking it may be an issue with my external hard drive, I move the game back to console and go to bed. I get home from work today and start the game, same thing; nothing. I uninstall the game, hard reset my console, reinstall the game nothing.
At this point, I'm at wits end, so to the internet I go, and can find nothing on this issue. Then I come here, and yes. I'm not going nuts because all of my other games are working, and it appears that others are having the same issues as me.
So, now that we are up to speed on me, let the rant begin. I, like others pre - ordered the game, and expect to have a working product. As a apparent result of your latest update (13 days prior to this writing), the product that I have purchased from you has become accessible beyond the load screen, making a strong case for malicious intent to defraud the consumer, and/or what some states may consider larceny after trust.
So, my question is this, when do you, Electronic Arts, Inc., intend to provide a working update to myself and fellow consumers, and what type of compensation might we be able to anticipate for this setback and downtime?
