Re: NFS The RUN does not launch in origin after pressing play button

by annoyoturtle
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Original Post

NFS The RUN does not launch in origin after pressing play button

★★ Novice

It's Christmas time and I got the feeling to play some Need For Speed again.
I have NFS The RUN on my origin account, I downloaded it, everything went smooth until i actually wanted to play the game.
I click on the play button... nothing happens then the same origin screen appeares again (as if the play button was never pushed)

I spent all my day reading previous forums, nothing worked so far
Tried to launc origin as administrator, disabled origin's in-game layout, redownloaded the game and the origin client again (after hard clearing it out from my computer)

I have Win10

Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz 3.60 GHz

NVIDIA RTX 2060

Message 1 of 7 (171 Views)

Re: NFS The RUN does not launch in origin after pressing play button

Community Manager

Hey @annoyoturtle can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko 

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Message 2 of 7 (135 Views)
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Re: NFS The RUN does not launch in origin after pressing play button

★★ Novice

Here it is!
Thank you in advance!

Message 3 of 7 (125 Views)

Re: NFS The RUN does not launch in origin after pressing play button

Community Manager

Hey @annoyoturtle would you be able to re-run the DxDiag in English?

Darko

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Message 4 of 7 (112 Views)

Re: NFS The RUN does not launch in origin after pressing play button

★★ Novice

Yes of course, sorry for the rookie mistake.

Message 5 of 7 (109 Views)

Re: NFS The RUN does not launch in origin after pressing play button

Community Manager

Hey @annoyoturtle I'm seeing a number of issues there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Let us know how you get on.


Darko

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Message 6 of 7 (102 Views)

Re: NFS The RUN does not launch in origin after pressing play button

★★ Novice

I followed all the steps that the Microsoft website told me and documented the results:

 

(between the 2 images I restarted my computer as ordered)

Sidenote: Simoultaneously with the repair, I logged into my Origin account from an other computer and downloaded NFS The RUN to that laptop of mine, where I faced the same issue.

Message 7 of 7 (95 Views)
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