December 2019
I hadn't played Need for Speed Heat for a bit now and when I tried playing the game today it got stuck on the loading screen. I waited about an hour (it usually takes about 1-3 mins to start playing) and nothing - just the loading screen and the music. I restarted my laptop then tried launching the game again waited about 40 minutes - nothing, re installed the game still the same problem, let my laptop to chill for about an hour tried again and nothing. My laptop is capable of running the game, I have all the latest drivers for everything, I have pretty good internet and the game was updated. I tried those things a couple of times and the problem is still present. I have no clue why it's happening, any help will be greatly appreciated.
December 2019
Hello did you download the latest updates to the game?
VIDEO To watch on what's in the update review.
https://www.youtube.com/watch?v=kd7cjOMjeTo
Also, you can contact EA and give them a full report of your game failing to load with any
photo captured screen images for proof.
give them about 72 hours to respond back.
https://help.ea.com/en-us/help/faq/contact-ea-help/
Have a good day.