My xbox account is linked to the wrong EA account

by DeeeesNutsssssss
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My xbox account is linked to the wrong EA account

[ Edited ]
★★★ Novice

Hi, First I'd like to say that I have access to both EA Accounts and I simply need to migrate my xbox account to the latter of the two (one that my steam is linked to) But I go to settings on the older account and theres no option to unlink it. Im pretty pissed because I canceled my Sub for EAPlay on steam and rebought gamepass ultimate yet I download the new EA Beta and BAM super old account.. Ive tried multiple times to connect to the Ea support thru the portal which you'll probably link in the replys... Its simply continuing to load in the other monitor while I type this. 

I'd love to get this handled asap. thx

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Re: My xbox account is linked to the wrong EA account

[ Edited ]
Community Manager

Hey all, for issues such as this you will need to speak with one of our support advisers who will be able to advise you further. 

 

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

 

Darko

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Re: My xbox account is linked to the wrong EA account

★★★ Newbie
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Re: My xbox account is linked to the wrong EA account

★★★ Novice

My issue is that there is no "Unlink" Button... I just want my "New" EA account to have my Xbox account on it since its also the "Origin, Steam and PSN" EA account 

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Re: My xbox account is linked to the wrong EA account

[ Edited ]
★★★ Novice

Just wanted to post just incase yall thought I was crazy

 

 

 

EA ISSUE.png

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Re: My xbox account is linked to the wrong EA account

★★★ Novice

any solution to this??

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Re: My xbox account is linked to the wrong EA account

[ Edited ]
Community Manager

Hey all, for issues such as this you will need to speak with one of our support advisers who will be able to advise you further. 

 

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

 

Darko

Darko.png
Message 6 of 8 (8,665 Views)

Re: My xbox account is linked to the wrong EA account

★★★ Newbie

none of this helped.

I dealt with this nightmare last year, and now it's back AGAIN.

 

two accounts - one I never use and was meant for playstation.

one for Xbox which WAS connected after screwing with EA for weeks.

 

then it disconnected.

 

EA's back-end infrastructure is absolute utter trash.

Message 7 of 8 (6,252 Views)

Re: My xbox account is linked to the wrong EA account

Community Manager

Hey @lindros2015 please do not bump older threads such as this as it can be considered spam.

 

For account issues you will need to speak with our live support team.

Darko

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