March 2021
I can't quite remember when it happened but it been over a year since this started on NFS 2015. I'm not allowed to login to any EA servers or anything that has to do with my microsoft account on any EA game. So I'm kinda stuck in this wierd purgatory where I'm unable to link my new EA account to my microsoft because my old one is still linked or something. Unable to play NFS2015 anymore because thats all online, and I love to be able to cruise on some skateboards with old friends on Skate 3 but I can't seem to fix this issue on my own here. Hoping someone who sees this will help out here because I'm kinda really upset this has happened.
March 2021
Hi @Aki_Tatsuo
You are in a awkward position with this because you need to know what EA account your Microsoft/Xbox account is linked to before you can change anything.
Is there any option to reset password when trying to log in? This should send an email to the linked email account for which you can then check your current email address or any old ones you have access to.
Alternatively you could try logging in to an EA account using your Microsoft login details or trying old email addresses etc
If still nothing then you would need to contact an EA adviser and try to verify details with them.
You can contact an EA adviser here: https://help.ea.com/en/contact-us/
March 2021
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March 2021
Hey @Aki_Tatsuo, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko