My email service has closed shop, I need to update

by jormungandr671
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My email service has closed shop, I need to update

★★★ Newbie

Hello! My name is Marcus and I've been playing here for years. I usually play periodically and because of computer problems I haven't been playing for several months. I just discovered that the email associated with my account it an old one and that mail service isn't operational anymore. They closed shop on 1st of february, but I forgot about this account until now when It is too late. I can't update my email or add a phone number or do anything unless I answer a confirmation mail to the old adress which is impossible. I can login and do stuff, but I would really need the email to be updated. Can you help me someway?

 

Sincerely

/Marcus

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Accepted Solution

Re: My email service has closed shop, I need to update

Community Manager

Hey @jormungandr671, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 2 of 2 (80 Views)

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Re: My email service has closed shop, I need to update

Community Manager

Hey @jormungandr671, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (81 Views)