Re: My account is disabled

by ttvjc820102
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Original Post

Re: My account is disabled

Community Manager

Hey @ttvjc820102 what is happening when you try to create a case?

 

Are you seeing an error of any kind?

 

Darko

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Message 11 of 17 (212 Views)

Re: My account is disabled

★★★ Novice

對於第一組,將存在用於發送消息和呼叫的選項,但是我缺少用於發送消息的選項

Message 12 of 17 (206 Views)

Re: My account is disabled

Community Manager

Hey @ttvjc820102, when posting on the English AHQ boards please ensure that all posts are in English.

 

Darko 

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Message 13 of 17 (198 Views)

Re: My account is disabled

★★★ Novice

There is no option to send message in EA help

Message 14 of 17 (189 Views)

Re: My account is disabled

Community Manager

Hey @ttvjc820102 what do you see on the create a case page?

 

Darko 

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Message 15 of 17 (166 Views)

Re: My account is disabled

★★★ Novice

Only call option

Message 16 of 17 (156 Views)

Re: My account is disabled

Community Manager

In that case @ttvjc820102 I would recommend calling our support as directed.

 

Darko

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Message 17 of 17 (152 Views)