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EA_Mako
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4 years ago

Re: My Apex Account has been banned.

Hey @Fracture777,

A third and final investigation was indeed performed, and the outcome was the message you're referring to stating they won't be responding to additional appeals.

Each appeal is handled by a different member of the ToS team, but at some point it's no longer productive to keep reviewing the same information and records expecting a different outcome.

This is not something we're able to review or change via the forums either, so I'll be closing the thread here. Thank you.
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Apex Account has been banned.","id":"message:5601036","entityType":"FORUM_TOPIC","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-general-discussion-en/message:5601036","revisionNum":1,"repliesCount":5},"Conversation:conversation:5601036":{"__typename":"Conversation","id":"conversation:5601036","solved":true,"topic":{"__ref":"ForumTopicMessage:message:5601036"},"lastPostingActivityTime":"2021-08-23T09:52:02.557-07:00","lastPostTime":"2021-08-23T09:52:02.557-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:5601041":{"__typename":"ModerationData","id":"moderation_data:5601041","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5601041_1":{"__typename":"Revision","id":"revision:5601041_1","lastEditTime":"2021-08-23T09:52:02.557-07:00"},"ForumReplyMessage:message:5601041":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:18"},"id":"message:5601041","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-general-discussion-en/message:5601036/message:5601041","revisionNum":1,"uid":5601041,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:5601036"},"subject":"Re: My Apex Account has been banned.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:5601041"},"body":"Hey @Fracture777,

A third and final investigation was indeed performed, and the outcome was the message you're referring to stating they won't be responding to additional appeals.

Each appeal is handled by a different member of the ToS team, but at some point it's no longer productive to keep reviewing the same information and records expecting a different outcome.

This is not something we're able to review or change via the forums either, so I'll be closing the thread here. Thank you.","body@stringLength":"638","rawBody":"Hey @Fracture777,

A third and final investigation was indeed performed, and the outcome was the message you're referring to stating they won't be responding to additional appeals.

Each appeal is handled by a different member of the ToS team, but at some point it's no longer productive to keep reviewing the same information and records expecting a different outcome.

This is not something we're able to review or change via the forums either, so I'll be closing the thread here. Thank you.","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-08-23T09:52:02.557-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5601041_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":951},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"parent":{"__ref":"ForumReplyMessage:message:5601040"},"descendants":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1753950436446":{"__typename":"CachedAsset","id":"theme:customTheme1-1753950436446","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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