January 2020 - last edited January 2020 by EA_Blueberry
Hi ,I saw an offer(75% off) with 94ovr Sharpshooter Mcgrady
it showing RM3.90 and I purchased with it but I didn’t get anything ...please check for me
greyC.
[Removed - CM]
EA_Blueberry: Do not post your User ID & edited post title to reflect inquiry
Solved! Go to Solution.
January 2020
If your purchase successfully went through on your account and it still didn't show up after restarting the app, please submit a missing items request via in-game under the Settings menu to put in a case to our EA Support team so they can pull up your account to grant it.
I'm sorry to hear it didn't show up. As long as you provide a proof of purchase they should be able to determine what caused it to not show up.
How to get help in NBA Live Mobile
https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile/
Proof of Purchase
https://help.ea.com/en-us/help/account/how-to-provide-proof-of-purchase/
January 2020
If your purchase successfully went through on your account and it still didn't show up after restarting the app, please submit a missing items request via in-game under the Settings menu to put in a case to our EA Support team so they can pull up your account to grant it.
I'm sorry to hear it didn't show up. As long as you provide a proof of purchase they should be able to determine what caused it to not show up.
How to get help in NBA Live Mobile
https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile/
Proof of Purchase
https://help.ea.com/en-us/help/account/how-to-provide-proof-of-purchase/