Fc25 missing preorder missing coins

by P3ZD1SP3NS3R22
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Missing hero pack and coins fc25

★ Novice

Hi iam missing hero pack and 250.000 thousand coins I have ordered the ultimate edition on the 13th September I want this sorted ASAP or I want a full refund.

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Accepted Solution

Re: Missing hero pack and coins fc25

[ Edited ]
Community Manager

Hey @tiamo1222,

 

The Hero pack was an early preorder incentive that ended on August 21st  4pm UTC, and the 250,000 Clubs coins are for the Clubs game mode, not Ultimate Team.

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Wees aardig voor elkaar | Be kind to each other

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Message 3 of 15 (1,918 Views)

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Fc25 missing preorder missing coins

★★★ Newbie

Can anyone help I’m missing my 250,000 coins 

Message 2 of 15 (1,904 Views)

Re: Missing hero pack and coins fc25

[ Edited ]
Community Manager

Hey @tiamo1222,

 

The Hero pack was an early preorder incentive that ended on August 21st  4pm UTC, and the 250,000 Clubs coins are for the Clubs game mode, not Ultimate Team.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 3 of 15 (1,919 Views)

Re: Missing hero pack and coins fc25

★★★ Guide

@tiamo1222 If you ordered the ultimate edition on 13th September you won't get a hero pack because you had to order by August 21st to qualify for it & the 250,000 coins were Club coins not Ultimate Team coins.

Message 4 of 15 (1,914 Views)

Re: Missing hero pack and coins fc25

★ Novice

I have purchased my fc25 on the 13th of September 

Message 5 of 15 (1,835 Views)

Re: Missing hero pack and coins fc25

★★★ Newbie

What can I do to get the hero pack I'm missing, I bought the game the 19. this month and have yet to receive it, when I tried asking EA advisors they say they can't don anything and to contact the seller. I bought the game through the EA app on PC. 

Message 6 of 15 (1,792 Views)

250k Clubs Coins.

★★★ Newbie

Still not got my 250k Clubs Coins. I have received EVERYTHING else like my hero pack and stuff on UT and Clubs except the coins? Make it make sense... This company is a joke. 

Message 7 of 15 (1,755 Views)

Re: Missing hero pack and coins fc25

Community Manager
Hey @TheMetalMusician,

Again, the hero pack was an early preorder incentive that ended on August 21st 4pm UTC. If you preorderd on the 19th of September, then you won't get the hero player.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 8 of 15 (1,732 Views)

No Forward on UT

★★★ Newbie

Hi, I've been playing Fc 25 since September 20th, but I don't understand one thing, how do you get the 250 thousand credits on Ultimate Team?

Message 9 of 15 (1,223 Views)

Club coins

★★★ Newbie

I have not received my Ultimate Edition 250,000 pro clubs coins, can anyone help with this please?

Message 10 of 15 (1,585 Views)

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