Missing founders & starter pack

by TOMTR1X
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Original Post

Missing founders & starter pack

★★★ Newbie

I just logged Into my profile today and found both my packs missing and couldn’t find their contents anywhere on my profile. Has this happened to anyone else?

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Re: Missing founders & starter pack

Champion (Retired)

Hi @TOMTR1X

 

I found the following on the Apex Legends FAQ (it's right at the bottom under "Troubleshooting":

 

"I’m having trouble with an in-game purchase, what do I do?

 

For purchases using real-world currency, PC players can check their Origin order history to ensure payment was processed. Similarly, console players can check their Xbox or PlayStation® order history. If you’re still having trouble, please contact EA, Microsoft, or Sony as needed."

 

 

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