Maximum download rate setting ignored by Origin

by Sunscorcher1
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Maximum download rate setting ignored by Origin

★★ Novice

I opened Origin to find a patch for Apex Legends, so I set both maximum download rates (in and out of game) to 2 MB/s. Origin ignores that limit and continues downloading at 7MB/s, absorbing all of my bandwidth and making me lag when I try to play another game while it patches. For now, the patch is canceled because that's extremely annoying.

 

 

Does anyone else have this problem?

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Accepted Solution

Re: Maximum download rate setting ignored by Origin

★★ Novice

After the Origin update, it appears to be working correctly now

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Re: Maximum download rate setting ignored by Origin

Community Manager

Hey @Sunscorcher1 the best thing to try in this situation is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on


Darko 

 

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Message 2 of 5 (603 Views)

Re: Maximum download rate setting ignored by Origin

★★ Novice

@EA_Darko 

 

This sort-of worked. I have the maximum download rate set to 2 MB/s, but the real speed it gets throttled to is ~3.75 MB/s. So the setting is no longer being ignored, but the setting and real value do not match.

 

I can set it to 1 MB/s to get closer to my desired value of 2MB/s, and if I put "no limit" it goes up to ~8 MB/s again. Not sure if there's some mismatch in the UI or something?

Message 3 of 5 (589 Views)

Re: Maximum download rate setting ignored by Origin

★★ Novice

After the Origin update, it appears to be working correctly now

Message 4 of 5 (582 Views)

Re: Maximum download rate setting ignored by Origin

Community Manager

Great to hear that it is working now @Sunscorcher1.

 

Darko 

Darko.png
Message 5 of 5 (570 Views)