Mass Effect Andromeda game still says it’s trial version

by GirayEmir
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Mass Effect Andromeda game still says it’s trial version

[ Edited ]
★★★★★ Newbie

I bought the game, downloaded it after the playable part was downloaded i started playing it, not realizing it said trail version, i finished the trial version (that’s where i realized something  was wrong) and it asks me to buy the full game even though i did, i did the thing in settings to reload my licence but still no change, i cannot play the full game and i need help

 

and btw when i select the option to buy the game it says it is already downloaded

 

(‘kuruldu’ means is already set up)

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Re: Mass Effect Andromeda game still says it’s trial version

Community Manager (retired)

Hey @GirayEmir 

 

I am afraid our support might have troubles with establishing if you added the correct version of MEA to your PSN account (in other words: if the purchase was successful) since this information should be located in Sony's system Embarrassed Have you tried to reach out to PlayStation's support and asked for their advice?

 

/Ataashi

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Re: Mass Effect Andromeda game still says it’s trial version

Community Manager (retired)

Hey @GirayEmir 

 

I am afraid our support might have troubles with establishing if you added the correct version of MEA to your PSN account (in other words: if the purchase was successful) since this information should be located in Sony's system Embarrassed Have you tried to reach out to PlayStation's support and asked for their advice?

 

/Ataashi

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Re: Mass Effect Andromeda game still says it’s trial version

★★★★★ Newbie

i deleted and reinstalled the game and it worked Standard smile but you guys owe me 2 hours of my time Standard smile thanks anyways

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Re: Mass Effect Andromeda game still says it’s trial version

Community Manager (retired)

That's great to hear @GirayEmir Standard smile

 

I hope you'll enjoy your adventure in Andromeda (it definitely should last for more than 2 hours now) Wink

 

/Ataashi

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