December 2020
Hey @DIYMama1, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
December 2020 - last edited December 2020
December 2020
Hey @DIYMama1 we are not able to assist with any account issues on AHQ.
If our live support have advised that they cannot help then you can post a bug report but there would be nothing more that we could do.
Darko
December 2020 - last edited December 2020
December 2020 - last edited December 2020
December 2020 - last edited December 2020
Hey @DIYMama1 it is most likely the case that they advised you to post on AHQ so as to raise a bug report.
If you want to, you can post a bug report and we will pass it on to the team.
Darko