Re: Login problems

by IIFireball275II
Reply

Original Post

Unable to get online/connect in Spore

[ Edited ]
★★★ Newbie

I've had Spore on origin for a number of years but hadn't played it for a while because my laptop couldn't run it (yes its that crap) I recently bought a gaming computer and having downloaded origin and Spore's main game and both expansions I cannot seem to get online. Whenever I log in or try to make a Spore account it just comes up with "An unknown error occurred during registration, please try again. After trying for two hours I still have no result, If anybody has a fix for this please leave step by step instructions, Thanks

 

[CM - updated title for better visibility]

Message 12 of 51 (11,750 Views)

Spore: unable to login

[ Edited ]
★★★★ Novice

Hello! 

Im here to report a login problem.

 

I have the origin version of Spore, and every time I attempt to create an account using my EA, it says "An unknown error occured during registration." I tried to login to an older account which I currently want to leave behind. I relogged in multiple times, but it still said the same thing. Is there any way I can fix this? If so, how?

 

[cm - updating title for better visibilty] 

Message 1 of 51 (18,815 Views)

Re: Login problems

According to https://twitter.com/EAHelp there was some connectivity problems 5 hours ago, but that temporarily problem is now already fixed.

Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with the same problem!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*P.S. Most enjoyable EA= https://www.ea.com/games/coming-soon
Message 2 of 51 (18,759 Views)

Re: Login problems

★★★★ Novice
Update: It's still occurring, and it has been occurring for about a month before I made the original post. Sorry about the late reply, but...

Thank you for helping, however!
Message 3 of 51 (18,582 Views)

Re: Login problems

I am sorry to hear that.

Have you already checked the following link?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with the same problem!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*P.S. Most enjoyable EA= https://www.ea.com/games/coming-soon
Message 4 of 51 (18,571 Views)

Re: Login problems

★★★★ Novice
Yes, and it's proven to be fruitless.

I was hoping the problem could be diagnosed. Sorry, im probably annoying you a lot.
Message 5 of 51 (18,531 Views)

Re: Login problems

★★★ Newbie

No one's gonna upvote you, let alone no one cares if you're an employee or not. You aren't helping.

Message 6 of 51 (18,313 Views)

Re: Login problems

★★★★ Novice

You must to create account trought site ( GAME ACCOUNT CREATING in game DON"T WORK -u can only loggin in game )

 

But, you had account arleady if u had spore in ur origin liblary, soo ? why you just don't log in ? Why u want to create new account to spore ( u need to buy next spore to next account )

Message 7 of 51 (18,251 Views)

Re: Login problems

★ Novice

the connectivity problems are still occurring any suggestions?

Message 8 of 51 (17,697 Views)

Re: Login problems

★★★ Newbie

I can’t login or create an account.....

Message 9 of 51 (17,052 Views)