February 2019
I’ve purchased both of the extra Legends and was using Mirage for awhile very consistently and had about 100 kills with him and since yesterday he’s showing lock on the character selection screen. I’m still able to access his skins and banners and everything just won’t let me play with him. Anyone else experience this issue? Thanks in advance.
February 2019
Sorry to hear that you are having issues @A_McGoffin1. The team are aware of the issue and looking into it.
For the time being what you can do is select the legend you wish to play as on the main game menu and then in the character selection before the game starts you need to not click on anything at all and as long as another member of your squad did not pick your legend before you, you will spawn as that legend you selected on the main game menu.
Darko
February 2019
I think it's best that you contact Customer Support for this issue...
Forum CSR's can't really access your account stuff to check out what went wrong!
Go to: https://help.ea.com
They will be able to assist you way better there!
I hope you get it solved fast mate!