December 2020
Hi, I was wondering if Live Chat is down?
No matter what I do I can't get a Live Chat option.
I've tried changing browsers, clearing out my cache, changing country, changing topics everything and it never pops up!
What makes it weirder is that I used it YESTERDAY and it was fine!... But then, just a few hours later it was gone! Even if I make a new case or resume an older one with the exact same topic and everything it won't show up!
All I get are
Call EA Help
Get a Call
Answers HQ
and Email.
No Live Chat at all!
Solved! Go to Solution.
December 2020
Hey @horse14t the contact options will be dependent on a number of factors, if chat is not there and it is recommending you a call back then I would recommend selecting a call back to speak with our team.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
December 2020
Hey @horse14t the contact options will be dependent on a number of factors, if chat is not there and it is recommending you a call back then I would recommend selecting a call back to speak with our team.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
December 2020
December 2020
Hey @horse14t your contact options will be dependent on a number of factors. If chat is not being offered then you will need to use one of the other options.
Darko
February 2021
Non of these work. I have tried and I still will not get it. I have the same problem. One time live chat worked, but the next day and forever after it I disapeared. What is going on and I want a full answer not just some try this because it is not going to work.
February 2021
Hey @YodaTheGamer193, if live chat is not appearing for you then you will need to use one of the other contact options offered.
Darko