November 2019
I bought an Ubisoft game on the origin launcher / store. But I cant link my Ubisoft account to my origin launcher. Yes I've been here (https://help.ea.com/en-us/help/origin/origin/playing-ubisoft-games-using-origin/) and it was the most unhelpful thing ever. It just says 'cannot link your account at this time, try again later' (or similar). I can log into my Ubisoft account just fine from the browser, and it shows my Ubisoft name when I do the log in. So it's reading everything fine. anyone got any helpful insights?
November 2019
Hey @Commander_Harper are you seeing an error message of any kind?
The more information that we have the better we can help.
Darko
March 2020
I have just done the same. I keep getting the "Unable to link to your Ubisoft account
We're sorry, there was a problem linking to your Ubisoft account. Please try again later." message. I don't understand why my accounts won't work right, and then I have tried to refund said Ubisoft game and I can't refund through Origin... Although I bought it through the launcher... The Origin launcher, and now I have given up on trying to get a refund, and I want to play the game... But I can't
March 2020 - last edited March 2020
@Codemansbeast92 Apparently clearing the cookies allowed me to connect.
April 2020
I had Malware Bytes active, and it was preventing the link from happening, basically it was blocking anything from popping up through origin, so try removing that temporarily
April 2020
Thanks for sharing your fix @Merlyn936.
Can anyone still seeing this issue ensure that your anti-virus is not blocking it.
Darko
April 2020
Okaii I had this problem and was getting frustrated with it...once you have bought it you can download it from Ubisoft directly, it will show in your games area.
April 2020
how do I do that ?