Lifeline Edition not working..!

[ProoPredatoorS]

I purchase the physical edition for Lifeline on PS4. I have been trying to redeem the lifeline skin and I am unable to do so. I get the following error message:

'The code you entered is inactive. Please check terms and conditions'

[EA_David · Accepted solution]

Hey, I'm hearing that the codes are working for folks now, can you try again?

[HiTekNoMasChenko]

I purchase the physical edition for Lifeline on PS4. I have been trying to redeem the lifeline skin and I am unable to do so. I get the following error message:

'The code you entered is inactive. Please check terms and conditions'

I have read the terms and conditions on the back of the redeem code and there is nothing in there that indicates any issue with why the code is inactive for me. I am really disappointed as I have been waiting to use this skin for well over a month since pre-order.

[ekusoy2]

Bought mine a couple hours ago and it says it's already been used or out of date. I don't know what to do... 

[EA_David]

@ProoPredatoorS Hi, where did you buy the code from? Can I check what region you're in?

Edit, @ekusoy2 Can I check the above info, and your platform? You may need to talk with the support for your platform, but I'd like to gather info. 

[ProoPredatoorS]

Hungary.

I bought it at one of the biggest technical stores.

I haven't had any problems with this before.

[EA_David]

Thank you. Can you send me a DM with an image of the slip containing the code? You can hide the code itself.

[EA_David · Accepted solution]

Hey, I'm hearing that the codes are working for folks now, can you try again?

[ProoPredatoorS]

Now the code works.

Thank you !

[chefboyar]

i got my skins and didnt get the apex coin 

[EA_David]

@chefboyar Hey, thanks for the post, this is being looked into. Can I check your current Apex coin balance?