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Jade Empire - Invalid License

by petekingsman
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Original Post

Accepted Solution

Jade Empire - Invalid License

★★★★★ Newbie

Hello,

I've seen a few other people with this issue, but didn't want to resurrect an old thread (I don't know what the etiquette is here).

When I first installed Jade Empire (downloaded through Origin, through On The House) it worked fine. When I went to play it today (after a long absence), I was met with an error of:
Invalid License. Reason Code = Missing DLL: [d3dx9_29.dll] Error: 0x7E

I've tried uninstalling/reinstalling, but that hasn't changed anything. I found a suggestion on the boards to download a DirectX thing from Microsoft, which I did, but everytime I attempt to run it it wants to know what program I want to open it with, and I can't find any suggestion on what I should do at this point.

I'm using Windows 10.

Thanks in advance.

Message 1 of 17 (562 Views)

Accepted Solution

Re: Jade Empire - Invalid License

Community Manager

Hey @petekingsman you should be able to fix this issue by downloading and installing this older version of DirectX: https://www.microsoft.com/en-us/download/confirmation.aspx?id=15478

 

Let me know how you get on.


Darko

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Message 2 of 17 (527 Views)

All Replies

Re: Jade Empire - Invalid License

Community Manager

Hey @petekingsman you should be able to fix this issue by downloading and installing this older version of DirectX: https://www.microsoft.com/en-us/download/confirmation.aspx?id=15478

 

Let me know how you get on.


Darko

Darko.png
Message 2 of 17 (528 Views)

Re: Jade Empire - Invalid License

★★★★★ Newbie

Hi @EA_Darko

That did it. Turned out I'd been trying to activate the wrong item in the download packet - a rookie error.

Thanks muchly

Message 3 of 17 (510 Views)

Re: Jade Empire - Invalid License

Community Manager

That's great to hear @petekingsman, enjoy your gaming.


Darko

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Message 4 of 17 (488 Views)

Re: Jade Empire - Invalid License

★★★ Newbie

The link doesn't work. I have the same problem, different id code though. Are there any new links that could help?

 

 

 

 

Message 5 of 17 (331 Views)

Re: Jade Empire - Invalid License

★★ Novice

 

 

Same problem as above. Invalid license error. The link you gave gives this "

We're sorry, this download is no longer available."

Message 6 of 17 (277 Views)

Re: Jade Empire - Invalid License

Community Manager

Hey all, if you check your download folder for Jade Empire then you should see a launcher for an older DirectX included. Can you try running that to see if it helps.


Darko

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Message 7 of 17 (253 Views)

Re: Jade Empire - Invalid License

★★ Novice
@EA_Darko Still getting the same error.
Message 8 of 17 (214 Views)

Re: Jade Empire - Invalid License

Community Manager

Did you install the older DirectX install @ZortarZ?

 

Can you grab the full error message that you are seeing?

 

Darko  

Darko.png
Message 9 of 17 (192 Views)

Re: Jade Empire - Invalid License

★★ Novice

Here's the error message.

Message 10 of 17 (184 Views)
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