March 2021
I'm just trying to change the email attached to my account because it's too old to verify, but obviously I need to verify the account first, which I can't do, is there any option for me, as an Australian, to get direct assistance from you guys?
Solved! Go to Solution.
March 2021
Hey @matey111, I would recommend trying the phone number again later to see if you can get through.
Darko
March 2021
Hey @matey111, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
March 2021
March 2021
Hey @matey111 what support options do you see when creating a case?
The options offered to you will be the best avenue of support for the issue that you are having.
Darko
March 2021 - last edited March 2021
@EA_DarkoThe options listed are:
Try the Manage account details online.
And try to call EA between 8:00am and 11:00pm UTC.
I have tried both options.
The former is not available due to aforementioned lack of verification on my account and the latter is unavailable due to when I called, my phone saying: We cannot connect to this number.
I will try again though, using the method you provided.