Is there a setting to completly close the EA app on exit?

by LawnZ0mbie1
Reply

Original Post

Is there a setting to completly close the EA app on exit?

★★★ Newbie

I recall a option on Origin that would shut the app down on exit but I can't find such option in the new EA App. Rather, the app will instead default to minimizing to the background but stay running. The only way I've found to completely close it without task manager is the taskbar. Even then however, the background serves for the app keep running. Am I missing something or is there genuinely no way to completely close the app without task manager?

Message 1 of 20 (10,734 Views)

Re: Is there a setting to completly close the EA app on exit?

[ Edited ]
Community Manager

Hey @LawnZ0mbie1,

No, there is no specific in-app toggle/option to completely close the EA app on exit.

The only way to completely 'shut down' the EA app is by clicking on Exit via the hamburger menu in the top-left corner of the app, or by right-clicking on the EA app icon in your 'hidden icons' area in your taskbar, followed by clicking on Exit.

EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 2 of 20 (10,692 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★ Guide

@EA_Leeuw wrote:

The only way to completely 'shut down' the EA app is by clicking on Exit via the hamburger menu in the top-left corner of the app, or by right-clicking on the EA app icon in your 'hidden icons' area in your taskbar, followed by clicking on Exit.


Which still doesn't completely close it, because as OP said, the background service doesn't close when you select Exit from the taskbar.

Message 3 of 20 (10,674 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★★ Apprentice

Use task manager to fully close the EA App service.

Message 4 of 20 (10,561 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★ Guide
@THE_Crazy_Hyena The question was "is there a way to close the EA App without task manager".
Message 5 of 20 (10,488 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★★ Expert
@LawnZ0mbie1 I’m less worried about having to navigate to exit the app than I am with the EA Background Service that was added at the same time. It can only be turned off using the Task Manager. Other people have reported it’s running and downloading GBs worth of data yet EA hasn’t announced what it does or what it’s for. If i was on a metered connection or had to pay for data I would be way more upset.
Message 6 of 20 (10,433 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★ Novice

Do you know if this function is still coming? Having to manually close the EA app through the taskmanager is an annoying extra step, and makes me want to use the platform less

Message 7 of 20 (10,309 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★★ Newbie

Because of this I will never purchase a product from EA ever again

Message 8 of 20 (10,174 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★ Newbie

What happens to my computer and my EA game if I shut down the background processes through the Task Manager?  Recently upgraded my old desktop from 8.1 to Windows 10.  I don't think this happened in 8.1 or maybe it has to do with more with Origin turning into EA.  I really don't like it running all the time but I'm nervous that it will affect my daughter's Sims4 game and packs.  There is too much money invested to lose anything or damage it.

Message 9 of 20 (10,020 Views)

Re: Is there a setting to completly close the EA app on exit?

★★★★ Novice

@GLEAMFAR For me the issue was caused by Origin turning into EA. I had to close the background processes several times to start up my game (I had to do it every time I restarted by computer), and I never had issues with my game's content. All it did was remove the block that kept me from accessing the Sims' server, my game itself was unchanged.

Message 10 of 20 (9,996 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help