Initialization error at start up

by zoidicon6000
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Initialization error at start up

★ Novice

Is anyone else having problems launching Sims 4?  It was working perfectly Saturday (3/16/19) since then every time I attempt to play it gives me an initialization error at start up message (???)  I have uninstalled and reinstalled Origin several times.  EA Help staff are out of ideas. Anyone know what to do about this?

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Re: Initialization error at start up

Community Manager

Hey @ninadefne for your issue can you go ahead and take a look at the steps in this help thread: https://answers.ea.com/t5/Technical-Issues-Mac/Re-Sims-4-Initialization-error-at-startup-Legacy-Edit...

 

Darko

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Re: Initialization error at start up

Community Manager

Sorry to hear that you are having issues @zoidicon6000.

 

Can you, if possible share the full error message that you are seeing?

 

The more information we have the better we can help.


Darko

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Re: Initialization error at start up

★★★ Newbie
Unable to start:

Initialization error at start up.

[135dec40:90f690cf:00000075:495f32a0]
Message 3 of 4 (259 Views)

Re: Initialization error at start up

Community Manager

Hey @ninadefne for your issue can you go ahead and take a look at the steps in this help thread: https://answers.ea.com/t5/Technical-Issues-Mac/Re-Sims-4-Initialization-error-at-startup-Legacy-Edit...

 

Darko

Darko.png
Message 4 of 4 (243 Views)