I was called *derogatory name - starts with an R" and I was banned for it!!!!! [ Edited ]

[sbr-saber]

Some kids came into the lobby and started calling me names. Intentionally trying to get me to say nasty things back. I had no mic, so I typed back to [Edit Admin.]

Hello,

We want to notify you that we have found your EA Account to be in serious violation of our Rules of Conduct.

While reviewing your account, we identified the following violation:

Apex Legends

Hateful Conduct

2022-09-26T19:32:40Z sbr-saber:

but im * lmao

Being part of a gaming community should be positive, fun, fair, and safe for all. This means that we take any breaches of our Rules of Conduct, including toxic behavior, very seriously. We outline our commitment to this in our Positive Play Charter: https://www.ea.com/commitments/positive-play/charter.

Since the previous suspension has not led to a change in your behaviour, we have banned your account, effective immediately. We have removed your payment method from your account, so you will see no further charges from us.  

Our Rules of Conduct are Section 6 of our User Agreement which you can read in full here:

http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

You accept this agreement when you create an EA Account and download any of our games.

If you think we sent this to you by mistake, let us know: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 Thank you,

 EA Terms of Service

  Case Number : 122603822

[EA_Barry · Accepted solution]

@sbr-saber 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[EA_Barry · Accepted solution]

@sbr-saber 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.