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DarthValtrex
Hero (Retired)
5 years ago

Re: I think Razer Synapse software got me banned

@Shotgunjake21Well ya, you can create macros with it and do things with it that violate the TOS. So it's easy to understand why that would create problems for you..

I can understand the 0 tolerance policy for it as well. Cheating is absolutely horrible for a games player retention. It negatively impacts the player population and it also negatively impacts the amount of time people play. 

When you're an honest player and get destroyed by someone cheating it ruins the fun/game for you. It's really frustrating in games like this because it can be difficult to win rounds and have good rounds. Imagine struggling all night, finally have a good round going and you get destroyed by someone who's cheating?

About Apex Legends General Discussion

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I think Razer Synapse software got me banned","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:5308131"},"body":"

@Shotgunjake21Well ya, you can create macros with it and do things with it that violate the TOS. So it's easy to understand why that would create problems for you..

I can understand the 0 tolerance policy for it as well. Cheating is absolutely horrible for a games player retention. It negatively impacts the player population and it also negatively impacts the amount of time people play. 

When you're an honest player and get destroyed by someone cheating it ruins the fun/game for you. It's really frustrating in games like this because it can be difficult to win rounds and have good rounds. Imagine struggling all night, finally have a good round going and you get destroyed by someone who's cheating?

","body@stringLength":"853","rawBody":"

@Shotgunjake21Well ya, you can create macros with it and do things with it that violate the TOS. So it's easy to understand why that would create problems for you..

I can understand the 0 tolerance policy for it as well. Cheating is absolutely horrible for a games player retention. It negatively impacts the player population and it also negatively impacts the amount of time people play. 

When you're an honest player and get destroyed by someone cheating it ruins the fun/game for you. It's really frustrating in games like this because it can be difficult to win rounds and have good rounds. Imagine struggling all night, finally have a good round going and you get destroyed by someone who's cheating?

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I think Razer Synapse software got me banned","moderationData":{"__ref":"ModerationData:moderation_data:5308132"},"body":"@DarthValtrex It's not the Razer Synapse software. I have it and run without issues. Also, Razer is not the only mouse software to support macros, there are a ton of them, if EAC would ban such software half of the PC players would disappear overnight. Also, since EAC starts right before the game, I think it would just prevent the game from running if it detects something suspicious instead of issuing a ban.

Maybe the OP tried a certain macro or used something else like altered or beta drivers or other third party software that enhances mouse movement.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-01-25T01:30:42.522-08:00","lastPublishTime":"2021-01-25T01:30:42.522-08:00","metrics":{"__typename":"MessageMetrics","views":1393},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2777965":{"__typename":"User","id":"user:2777965","uid":2777965,"login":"dougieee","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-05-13T00:05:21.729-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2777965"},"ModerationData:moderation_data:5308133":{"__typename":"ModerationData","id":"moderation_data:5308133","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5308133":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2777965"},"id":"message:5308133","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-general-discussion-en/message:5308114/message:5308133","revisionNum":1,"uid":5308133,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-general-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:5308132"},"conversation":{"__ref":"Conversation:conversation:5308114"},"subject":"Re: I think Razer Synapse software got me banned","moderationData":{"__ref":"ModerationData:moderation_data:5308133"},"body":"

The anti cheat is FAR from infallible, i deleted my gigabyte auros RGB control because both PUBG and Apex think im harbouring cheats in it.............

The programme that controls the pointless pretty lights on my computer is apparently used to cheat???????

Where does that make any logical sense?

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Check my post i found older forums from 2016 thats show razer has had problems in the past with their products and anti-cheat.
Idk if those forums can still apply to me right now, but ive had problems with razer on another anti-cheat, and once uninstalled it worked fine. This guys forum says he thinks its the same issue, razer software vs anti-cheat.
Razer Tartarus v2 gaming keypad.
Model:RZ07-0227
Im just saying i know you don't know what ive done and if im guilty or not. But i know and it pisses me off that ive got to fight this while cheaters go \"well is well\" *creates another account*.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-01-25T13:15:53.247-08:00","lastPublishTime":"2021-01-25T13:15:53.247-08:00","metrics":{"__typename":"MessageMetrics","views":1757},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1754047331554","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1754047331554","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1754047331554","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1754047331554","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1754047331554","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1754047331554","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1754047331554":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1754047331554","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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