Forum Discussion

Mostlydoesgood9's avatar
Mostlydoesgood9
12 months ago

I need help getting verification for an Email change

I currently do not have access to the Email I created the account with but I am able to login through Xbox. Everytime I try to change anything ir add anything like a phone number or secondary email I have to verify through email code, in which I can't.

About FC 24 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 24 in the community forums.9,155 PostsLatest Activity: 2 days ago
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I currently do not have access to the Email I created the account with but I am able to login through Xbox. Everytime I try to change anything ir add anything like a phone number or secondary email I have to verify through email code, in which I can't.

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I currently do not have access to the Email I created the account with but I am able to login through Xbox. Everytime I try to change anything ir add anything like a phone number or secondary email I have to verify through email code, in which I can't.

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I need help getting verification for an Email change","moderationData":{"__ref":"ModerationData:moderation_data:7648463"},"body":"

Hey @Mostlydoesgood9 

\n

I understand that you are having some trouble with the email address registered on your account.   

\n

This isn't something we can fix here on the forums, but our support team will assist you with this issue. We will try to complete additional account verification to help you change that old email, or we can add a secondary email to your account. 

\n\n

Even if you don't have access to your account or email, you can submit your case on our website. You can follow this article: https://help.ea.com/en-gb/help/account/im-locked-out-of-my-ea-account/   

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