January 2019 - last edited January 2019
I'm trying to switch my ea account on Battlefield 5 and I'm on Xbox 1 S, it is also not allowing me to connect to "EA ONLINE" and it's getting annoying, and I need some help please
January 2019
Hey @CJLopez8118, In what way are you trying to switch account, is it on the prompt screen to log in with another account or?
/Atic
May 2019
Yes, I'm trying to sign in through the prompt screen and it won't help me sorry for the late response
May 2019
Just to make sure the account you are singing in with have Battlefield V?
Are you playing on wifi or cabled connection and you have Xbox live gold?
You can try do a Power cycle on the console to see if that helps.
How to power cycle:
Important Be sure to wait 10 seconds. This step resets the power supply.
/Atic