I got my account back but my in-game money was used [ Edited ]

[WarRica20]

Hi. My account was stolen. But i get it back. Live support told me to write from here. The person who stole has used my in-game money. 

The one who steal my account, used all my in game currency that I saved for battlepass. (1200 crafting shard + 1000+ apex coins)

How can i get my in-game money back ?


Include all the details with the case number.

(Removed case number) - Atic 

[DarthValtrex]

@WarRica20 Hello! Welcome to AHQ!

I believe you will need to contact the EA customer support dedicated to in game purchases. I believe the TOS department is entirely separate from the teams who help customers with in game purchases/content. Below is a link just navigate to the area for in game purchases.

https://help.ea.com/en/contact-us/

[WarRica20]

they already told me to write here

[EA_Atic]

Hey @WarRica20  unfortunately for missing items its not something we can help with on a public forum. All I can recommend I reach back out to EA support. 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic