I dont have my stuff from xbox account

by NotPatiko
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Original Post

I dont have my stuff from xbox account

★★★★ Novice

I played on my Xbox until like 3rd season and Then had brake to season 4 when i started playing PC. But now i installed Apex Legends but i do not have my stuff   

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Re: I dont have my stuff from xbox account

★★★★★ Expert
@NotPatiko Cuz there is no cross-progression.
Message 2 of 11 (527 Views)

Re: I dont have my stuff from xbox account

★★★★ Novice

But i reinstalled on my xBox


 

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Re: I dont have my stuff from xbox account

Champion
@NotPatiko Did you have stuff on that account before?
Message 4 of 11 (488 Views)

Re: I dont have my stuff from xbox account

Champion

@NotPatiko  Can you just clarify a couple of things please?

 

 

Just to clarify, are you missing the cosmetics that you earned BEFORE you switched to PC?

 

As stated there's no cross progression so naturally your PC cosmetics would not be available on your xbox profile.

 

Secondly,are you using the same gamer tag, as your account will be linked to the original gamer tag you used.

 

 

If yes to both of the above I would recommend filing a ticket with EA support so that they can investigate the issue.

 

Click here to be redirected to their website.

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Message 5 of 11 (484 Views)

Re: I dont have my stuff from xbox account

★★★★ Novice

@MandatoryIDtag 
I changed my IGN coz that one from xbox was Dumb :/ and the stuff i had was a legendary wraith skin and a few wins

 


 

Message 6 of 11 (457 Views)

Re: I dont have my stuff from xbox account

Champion

So just a name change on the same profile?

 

Yeah I'd definitely contact EA if you haven't made an entirely new profile.

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Message 7 of 11 (450 Views)

Re: I dont have my stuff from xbox account

★★★★ Novice

ok Standard smile

 

Message 8 of 11 (445 Views)

Re: I dont have my stuff from xbox account

Champion

Good luck! Drop by and let us know if it's resolved. :D

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Message 9 of 11 (441 Views)

Re: I dont have my stuff from xbox account

★ Pro

Isnt your in game name tied to your gamer tag? So he changes his gamer tag to change the name... That would be a different Apex account?

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