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Garoto_triunfal's avatar
Garoto_triunfal
2 years ago
Solved

I can't change my email

Hello. My name's Eduardo. I'd like to change my account's email address, but I don't have the previous email anymore, so I can't receive the notification.

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  • EA_Darko's avatar
    EA_Darko
    2 years ago

    Hey  @Garoto_triunfal for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product EA app

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat

    Darko

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  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey  @Garoto_triunfal for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product EA app

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat

    Darko

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Hello. My name's Eduardo. I'd like to change my account's email address, but I don't have the previous email anymore, so I can't receive the notification.

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Hello. My name's Eduardo. I'd like to change my account's email address, but I don't have the previous email anymore, so I can't receive the notification.

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PLEASE","conversation":{"__ref":"Conversation:conversation:12175213"},"id":"message:12175213","revisionNum":1,"uid":12175213,"depth":0,"board":{"__ref":"Forum:board:ea-app-general-discussion-en"},"author":{"__typename":"User","uid":5542482,"login":"Unlogischer_Saft","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":49},"postTime":"2025-05-15T00:33:19.322-07:00","lastPublishTime":"2025-05-15T00:33:19.322-07:00","readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"User:user:44":{"__typename":"User","id":"user:44","uid":44,"login":"EA_Darko","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-03T03:16:13.367-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS00NC1rTXFXREU?image-coordinates=389%2C0%2C1372%2C983"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:tghpe58374/user:44"},"ModerationData:moderation_data:7533108":{"__typename":"ModerationData","id":"moderation_data:7533108","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:7533108":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:44"},"id":"message:7533108","revisionNum":1,"uid":7533108,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-general-discussion-en"},"parent":{"__ref":"ForumTopicMessage:message:7533107"},"conversation":{"__ref":"Conversation:conversation:7533107"},"subject":"Re: I can't change my email","moderationData":{"__ref":"ModerationData:moderation_data:7533108"},"body":"

Hey  @Garoto_triunfal for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

\n

You can contact our live support at help.ea.com.  

\n

To  speak with a chat adviser:

\n

Click on your product EA app

\n

Then select 'PC

\n

Manage my Account'

\n

Can't log in

\n

Finally, you can choose to begin a chat

\n\n

Darko

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