How to use Download DLC from account

[Firefoxgirls]

I am a MacOs user who had gotten a DLC from my parents. I having trouble using the DLC or even downloading it.

My account says i have the DLC on it but I don't know how to get it into the game files or even use the thing. Can someone help out

[Bluebellflora]

@Firefoxgirls

Are you using EA App or Origin when you launch the base game?

[Firefoxgirls]

I have to use the EA app because for some reason can't find the origin app. I would love to use origin because it would've been so much easier for me to get them.

[Bluebellflora]

@Firefoxgirls 

Moved your post to the EA App forum. How did your parents give you the DLC? In the form of game codes? If so these need to be redeemed in EA App for the packs to appear in your account:

[Firefoxgirls]

They gave it to me through steam since my dad already has a steam account,