May 2020
My origin account was hacked, I got back my account by wonderful support of EA advisor, Thank you so much for that. But I am still banned from apex legends because it was hacked before and they also filed a case for me it says its "in progress". I am waiting patiently for it to get unbanned, so how long can I expect? Can someone please help me out to get my unban faster?
Thank you.
Solved! Go to Solution.
May 2020
You will need to speak to our Terms of Service team in relation to any ban @BobbyxLobby.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
May 2020
You will need to speak to our Terms of Service team in relation to any ban @BobbyxLobby.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
May 2020 - last edited May 2020
But my case has not ended yet it says "in progress" So is it good idea to file another case when this case is already running? And I just want my request to happen a bit faster if possible can you please help me out? I will appreciate it. Thank you.
May 2020
If you have a case in progress @BobbyxLobby then you need to give the team time to investigate.
Darko
May 2020
Alright I will hold my patients thanks for your time to reply.
May 2020
August 2020
Did you get your account unbanned? I had a similar situation. They told me UP to 5 days so I'm wondering if that holds true or not because Season 6 should be out by next week.
August 2020
Hey @DyersEve037 the best thing to do is to give the team time to investigate your issue and respond.
Darko
November 2020
My account been banned and its almost going on 3 weeks its very Aggravating
November 2020
acc got hacked then i logged back in and was banned from transfer market