September 2019
I keep getting text messages from the official EA phone number telling me my "security code is : " then a security code to log in.
However I'm not trying to sign in, I'm not requesting a code for any reason.
To further confuse the issue, any requests that aren't from me are in russian or something.
Has someone setup their account using my phone number as well as me, or is someone actually trying to steal my account?
Solved! Go to Solution.
September 2019
Hey @TheSpermy
In this situation I would really recommend to update your account details in order to prevent people from trying to log into your account.
Please follow the instructions from this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/#...
If the text messages will still be coming after updating the info, reach out to our live support at EA Help for further support: https://help.ea.com/en-us/help/faq/contact-ea-help/
/Ataashi
September 2019
Hey @TheSpermy
In this situation I would really recommend to update your account details in order to prevent people from trying to log into your account.
Please follow the instructions from this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/#...
If the text messages will still be coming after updating the info, reach out to our live support at EA Help for further support: https://help.ea.com/en-us/help/faq/contact-ea-help/
/Ataashi
September 2019
My account IS NOT being accessed by anyone else. (Did you read my post?)
However someone is trying to access MY account, or THEIR account (Which may have MY phone number attached to it).........
The problem I was trying to get across is that I am receiving EA Security codes while not trying to login.
September 2019
@TheSpermy wrote:
The problem I was trying to get across is that I am receiving EA Security codes while not trying to login.
Which suggests that someone is trying to access your account Security codes are not being sent our randomly unless someone is trying to login to your account from unverified device.
Please follow the steps, that I provided before.
/Ataashi