Hey @StiPHee it could be that they are referring to linking their Gamertag to their EA account. You need to do this in order to play any online aspect of an EA game.
I wish there was a way to link accounts from one to another. I have 3 apex accounts one for PC, one for PS4, and last Xbox
The fact that every other battle royal that has crossplay has cross save and Apex legends is the only one with crossplay and doesnt have cross save it baffles my mind that you guys havent added it yet you guys are losing a bunch of your player base becuase of this literally people have spent hundreds probably even thousands of dollars on your game and you cant make it so they can have there skins, stats, and characters they've spent to unlock it so ridiculous that you guys cant just do it already if every other battle royal that has cross play can do it so can you guys you have the power so just do it already