Hi you are holding my Xbox gamer tag hostage

[gdoucette]

Hi you are holding my Box gamer tag hostage to an old ea account.... I have tried answering questions 3 times already on old account info I no longer have access to.. The old email is no longer active even by the email provider either. I ask to escalate to a manager and they refuse....

will ea give me my money back for all my ea products I purchased ????  Since you will not give me my gamer tag to link to an account I use then what’s the point.

[EA_Darko · Accepted solution]

Hey @gdoucette for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @gdoucette for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko