Have anyone restored his banned account after mailing EA

by AbdelrahmanAZ
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Have anyone restored his banned account after mailing EA

★★★ Newbie

I have been banned for an unknown reason and I mailed EA and explained what happened but they didn't reply yet , Have anyone of you guys restored his disabled account after mailing EA?? 

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Re: Have anyone restored his banned account after mailing EA

Community Manager

Hey @AbdelrahmanAZ you will need to wait to hear back from the team.


Darko

 

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Re: Have anyone restored his banned account after mailing EA

Community Manager

Hey @AbdelrahmanAZ you will need to direct any questions to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

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Message 2 of 4 (235 Views)

Re: Have anyone restored his banned account after mailing EA

★★★ Newbie

I had done that already but  nothing happened yet 

Message 3 of 4 (233 Views)

Re: Have anyone restored his banned account after mailing EA

Community Manager

Hey @AbdelrahmanAZ you will need to wait to hear back from the team.


Darko

 

Darko.png
Message 4 of 4 (232 Views)