Hacked Apex Account-Banned

[AX-LP_5700XT]

Hello. I contacted EA Support,but they for some reason do not want to unban me. What do I do, I were hacked and the hacker used cheats on my account ,Its not really my fault...

[jumanjaydazed]

@AX-LP_5700XT 

Start over with a new id...that's all you can do...gl/gg

[RevenanT-G7]

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@AX-LP_5700XT wrote:

Hello. I contacted EA Support,but they for some reason do not want to unban me. What do I do, I were hacked and the hacker used cheats on my account ,Its not really my fault...

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Don't you hate when that happens. 

[leeyongjunsgmy]

Even if there is or are any reasons, I do not think EA will ban any account that are ever associated with software or third party, and the only way are to summit case with full honestly and hope for the best since there are not yet solution to this kind of issue in the forum discussion. If its a hwid ban only think about buying completely new hardware , nothing else that we can do for you sorry.

[EA_Darko]

Hey all, if your account was compromised then please speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[54204214693495]

you are not helping

i contacted ea but they do not understand,their support is so awful

[54204214693495]

i have the same problem :/

[-BiA-Pesqez]

Yes, hate it when you use vpn and hack your FREE account. Hope you atleast get to keep the badges if you ever get unbanned.

Remember to use MFA next time *wink*

[AX-LP_5700XT]

@-BiA-Pesqez I dont get it,why does someone want to hack a FREE account. Ok,levels,skins,etc.. but still, I am hacked and now im not getting a unban. How fair is that?

[-BiA-Pesqez]

Agree, there was never any hacking taking place.