Help us improve Answers HQ! Take Survey No, Thanks

Getting error after i launch the game

by TheMightyGuider

Original Post

Getting error after i launch the game

★★★★ Novice

So today i played without any problem and i left for work. Now when i log in i get an error right after i enter the waiting room. I get message that says:

Apex crashed in unknown DLL or EXE and this is the information i found in the .txt file created after the error. Does someone have any idea whats wrong.


!!!unknown-module!!!: 000002883265FFA0
!!!unknown-module!!!: 00000287EE2F5FF8
cpu: "AMD Ryzen 5 1600 Six-Core Processor "
ram: 64 // GB
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
!!!unknown-module!!!: 000002883265FFA0

Message 1 of 3 (308 Views)

Re: Getting error after i launch the game

★ Pro

Unknown module, seems suspicious to me, is that cheat software??

Message 2 of 3 (291 Views)

Re: Getting error after i launch the game

★★★★ Novice
@asukojo am like i would post this if i was using cheat, no idea whats unknown, like i said i played earlier today with no problems, but i got this error now. Btw now everything seems to be okay so far 2 games played, but im getting dced
Message 3 of 3 (286 Views)


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help