Error in game

[Akira-s2x]

So i play Apex everyday and today after 30mins of playing, and then suddenly this error appeared out of no where when im looting. What is this? i tried to restart the game and origin, still wont work, someone please help.  I can not get into the game.

[EA_David · Accepted solution]

Thanks for the extra details.

Once the dust settled on this, what happened was that there was an issue with the data that came with the Golden Week content, and a fix was deployed on our end.

Cheers, and sorry for the inconvenience.

[dSKyNafinchin]

@Akira-s2x Does the problem persist, even if you remove that ranked Plat weapon charm?

[Akira-s2x]

@dSKyNafinchin problem is i can not get into the game, so i cant remove the charm

[dSKyNafinchin]

@Akira-s2x Ah, I see. Hopefully someone on PC/Origin will respond for you. I'm on Xbox, so I honestly have no idea

[Akira-s2x]

@dSKyNafinchin no problem mate, thanks for the bump, appreciate it

[EA_David]

@Akira-s2x Hey, it looks like you got into some matches (including a win, congrats) since your post. Can I check what steps you took to get in, or did you just need to wait?

Edit: I found a bit more info,  if folks encounter this they should just need to restart their game client. 

I know you mentioned a restart before, but it seems there were some updates on our end before the update would address this.

[Akira-s2x]

@EA_Davidhi, at first i tried to restart the game, then restarted the origin too, still didnt help. Then i tried to restart my PC, still wont help, untill like 10mins i retried and i get into the lobby but it says "could not connect the last match bla bla bla". Then i could play normally after that.

My thought, the error was on that match, so i need to wait until all my squadmates died and back to lobby, (sadly i play solo) so i have no clue if the match was still running or ended, so i waited like 10mins and then i could get into the lobby.

I didnt remove the charm, so i dont think the charm is the issue, eventhough the error text says something about charm.

PS : when i posted it at twitter yesterday, some people also had the same exact issue

[EA_David · Accepted solution]

Thanks for the extra details.

Once the dust settled on this, what happened was that there was an issue with the data that came with the Golden Week content, and a fix was deployed on our end.

Cheers, and sorry for the inconvenience.

[Akira-s2x]

@EA_David no problem, glad to hear that it is fixed