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Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

by tigerbond
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Original Post

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★★★ Novice

"We have received your most recent correspondence expressing concerns about the action that was taken on your account.

After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.

Due to this violation, we will not remove the sanction that was applied to your account.

You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

After completing two full investigations into your complaint, we consider this matter closed.

Thank you,
EA Terms of Service"

Big rip, even after providing 9 screenshots as evidence. What a system... Basically I can just create a bunch of accounts with hack, add a bunch of people and play with them and they'll get banned too, cause that's what's happening to me. How tf would I know whomever I was playing with was using cheat? 

Message 101 of 157 (270 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★ Apprentice
Message 102 of 157 (246 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★★★ Novice
@chicagoFPS how'd you do it...
Message 103 of 157 (237 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★★★★ Novice
@chicagoFPS I'm so pleased that you have got your account sorted, great news mate.
Message 104 of 157 (205 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★★★★ Novice
@chicagoFPS How did they reach out and apologise? Did they e-mail you? Or did you contact them? Anything that could help me would be great.
Message 105 of 157 (204 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★★★★ Novice
@qRYYZR That is great that you managed to resolve it. When I have talked to different advisors, they have told me there is nothing flagged on my account, so there is nothing they can do. Similar to an earlier post, contacting via e-mail to appeal a ban didn't help me either, there is no ban on my account.
Message 106 of 157 (203 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★ Apprentice

They emailed me. I told them my mom works at epic games.

 

Message 107 of 157 (193 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

★★ Apprentice
@qRYYZR Nice
Message 108 of 157 (189 Views)

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

[ Edited ]
★★★★ Novice

@tigerbond 

Did you explain that you’re shadow banned? 

Do you know what you were banned for? 

Message 109 of 157 (177 Views)
Highlighted

Re: Empty lobbies ? chinese bot and hacker only in game ? please some 1 help

[ Edited ]
★★★★★ Novice

@qRYYZRI did, I even made the title of the e-mail 'Shadow Banned', and I got a reply saying they can't help me, as there is no ban on my account. I have absolutely no clue why I was shadow banned. I have just hit a wall, there is nobody I can speak with to resolve it. That is just so frustrating, to have your account placed in this state, and there is nobody you can appeal to. I haven't invested hundreds like some people have, but still, I had invested a lot of time into that account, and it sucks, I know I have done nothing wrong.

Message 110 of 157 (147 Views)

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