July 2019
July 2019
Just started having this issue myself. I've been trying to contact EA but they always give me this response
So there's no ban to dispute yet there's clearly some sort of blacklist. Has anyone been able to resolve this? |
July 2019
There’s technically a restriction on your account so ea actually should be able to help.
August 2019
August 2019
August 2019
Just to give you guys some hope.
My problem was solved approx two weeks ago. I followed the instructions that were described in the reddit post. (Manage my account, then Banned or suspended account)
Of course they told me that there were no bans/sanctions on my account. They instructed me to contact an EA advisor via Manage My account & Cant login.
I've explained my situation to the advisor in detail and sent the evidence I was banned for (I was put on the excel list back in the day, therefore I knew what I was banned for). He created a new ticket and escalated it to another team (prob ban/sanction team) and one day later I saw that the ticket was closed. Tried starting the game and found a game instantly with 60 players as usual.
Still reading the forums I feel like I am the only one who was unbanned yet.
To be fair the evidence in my case was pure trash and it was so clear that I am not cheating. And I caused quite some trouble when posting a reddit post about my case, which got taken down 4 hours laters after being the second biggest topic in the subreddit at that point, so they prob knew who I was. (Not saying you should do that though: "Understand that we are not going to discuss the details of a specific ban with players on any public forums")
Don't give up boys.
August 2019
August 2019
Yes.
August 2019
EA just reached out and apologized. Said I can get any game for 50% off.
August 2019