Email of this account was frozen is there any way I can change to new email

[NoJokes_No]

Email of this account was frozen is there any way I can change to new email

[EA_Darko · Accepted solution]

Hey @NoJokes_No for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[NoJokes_No]

There was some issue with the chinese email provider of this account and the email address I have on this account now is frozen since earlier in 2020. I cannot get my security codes or verification emails and I am afraid that if I sign out of my account I would not be able to get back in... plz send help

[EA_Darko · Accepted solution]

Hey @NoJokes_No for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko