Ea backup codes

[FlabbyPluM87]

Hi I’m just wanting to know how to get my ea account backup codes. It says I need to turn on something in the settings get them which sends a verification code to my email but the code has not come through to my email. Any advice would be greatly appreciated. Thanks 

[EA_Darko · Accepted solution]

Hey @FlabbyPluM87 you can find all the info here to set up login verification and get your backup codes: https://help.ea.com/en-au/help/account/ea-login-verification-information/

Darko 

[EA_Darko · Accepted solution]

Hey @FlabbyPluM87 you can find all the info here to set up login verification and get your backup codes: https://help.ea.com/en-au/help/account/ea-login-verification-information/

Darko 

[FlabbyPluM87]

Thanks but the problem is that my verification code is not coming through to my email and I can’t change to a different method because my phone number isn’t connected to my account yet as that needs a verification code what I can’t get as well. Cheers for the help anyway. 

[EA_Darko]

Hey @FlabbyPluM87 if not getting the codes then you can speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko