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Re: Ea account

by EA_Darko
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Accepted Solution

Ea account

★★★ Newbie

Ea can u unlink My account from my PSN pls

Message 1 of 4 (138 Views)

Accepted Solution

Re: Ea account

Community Manager

Hey @olliepig02for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 2 of 4 (123 Views)

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Re: Ea account

Community Manager

Hey @olliepig02for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 4 (124 Views)

Re: Ea account

★★★ Newbie

My original EA account was attached to an old email that got hacked and was subsequently deleted. I am unable to obtain access as it is no longer in Yahoo's system. I've been through 3 live chats and provided information I know to be correct and have been told nothing we can do create a new gamertag (and lose games/hours of progress/etc). This is ludicrous and just flat unacceptable. Where is the support for being a loyal EA gamer?

Message 3 of 4 (97 Views)
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Re: Ea account

Community Manager

Hey @GoodfellaV70 you will need to speak with our live support in relation to this.

 

If they cannot assist then I'm sorry to say but there is nothing that we would be able to do to change this.


Darko

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Message 4 of 4 (86 Views)
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