EA is absolutely awful

[TMG_Aerotallica]

U have hated EA for so many years and today i am finally done buying any and all of their products. Where to begin, they do not listen to customers what so ever i have never seen such a money hungry and greedy company in my life. Not imly that out of absolutely no where my account got permanently banned. All the money i put into the account and ultimate team all gone. I filed a case but never heard back i then talked to customer support who was very rude and almost robotic didn’t feel like i was talking to a human at all and when i asked why my account was ban i was just told reasons an account can be banned and not why mine was im over it yall cant even fix franchise when thats all ur players ask for i cant wait until the day this company shuts down pathetic * company with the worst customer service

[EA_Darko · Accepted solution]

Hey @TMG_Aerotallica when posting on AHQ please do so in a polite and constructive manner.

If you have a ban on your account then you will need to speak with our TOS team in relation to the ban. 

Have you created a case with our TOS team?

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[EA_Darko · Accepted solution]

Hey @TMG_Aerotallica when posting on AHQ please do so in a polite and constructive manner.

If you have a ban on your account then you will need to speak with our TOS team in relation to the ban. 

Have you created a case with our TOS team?

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko