Got a old gen code when I have new gen

[caidenbhoy]

Hi ea my psn is caidenallison and I received a old gen version of fc25 even though I have a new gen console I would like to be sent a new gen code if that is possible my email is [edit: email address removed]

[Uuicucu]

@ninjahyper12367 Okay

[MorrisseyMuse]

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@EvZPlayZ03 wrote:

Was anyone else sent the nintendo switch code instead of a PS5 code, can someone help?

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Yeah I was.  EA don't seem interested though ao gonna have to wait til September to try the game on my PS5 via the annual EA Play preview.

[MorrisseyMuse]

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@ClaptonLOLOLO wrote:

Interesting silence from EA on this after attempting to gaslight many people into thinking it was their own fault.

Any updates?

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After all these posts and no response, it seems pretty obvious now that none of us are gonna get this resolved.

[MorrisseyMuse]

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@lumzy78 wrote:

Can I have the code for this ps4

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Each code is linked to each individual EA account, so you most likely won't be able to use a random code.

[djoclock757]

Your telling me this cost £90 and you can't get the right consoles?

[WWEFAN11]

PSN: UpTheLa

EAID: WWEFAN11

please fix this, I got PS4 version instead of PS5 

[Frlmemphis]

I’ve tried all ways to receive help but no one is giving any real help in giving me the right platform code

[radishman1099]

So you guys messed up and won’t fix it? Yea makes sense…

[Frlmemphis]

@EA_LeonSK hi, my preffered platform is ticked as PS5 yet I’ve received a PS4 code also I’ve seen people who have the option of downloading both platforms?