EA Desktop App won't recognize an installed game through Game Pass

[Rhavene]

I recently got EA Play through Xbox Game Pass for PC and Installed Battlefield V but now whenever I reopen EA Desktop App it isn't recognizing that it is installed and it is prompting me to redownload the entire game again. I have tried multiple ways to fix this including:

- Running the app as an administrator

- Uninstalling and reinstalling both the EA Desktop App and the Xbox App

- Moving my already installed BFV and starting to redownload it again, stopping it, putting my game back in the folder tha game is redownloading into and resuming the download.

None of those options worked. If anyone has any solutions that would be great

[OneAkay]

any fix to this issue? same thing is happening.. EA is kinda disgusting.

[powerupplayer01]

Same problem here. I havent found a fix yet

[lastf0x]

It looks that EA and its developers doesn't Holy damn care about its launcher

[EA_Jason]

Hey everyone,

Have you also tried clearing the cache by running the App Recovery program?

You can open the App Recovery by pressing on the Windows logo on your Keyboard and by going to EA > App Recovery. 

[Bmkan]

@EA_Jasonthanks! This worked for me

[EA_Jason]

@Bmkan That's great, thank you for letting us know that it worked

[Gingerbation]

didn't work for me

[Krab2king]

PLS Help... this fix does not work at all for me. I have reinstalled the EA desktop several times. reinstalled the games that would not launch. EA desktop fails to load any game. you hit play button, button goes grey says launching, then back to blue and says play.....game fails to launch.

[Casaganja]

Sorry but this didn't work at all, reinstalled FIFA 21 about 3 times in the same week .. worst launcher on the planet ..Always issues with EA