April 2019
EA banned my account for no reason. From what i read it appears that an individual hacked my account and attempted to make purchases thus banning my account. My account is re-secured but it is still banned. I made around 7 cases with the EA help center and every response from them was that they they leaving it banned. Now i cant play any EA games unless i make a new xbox account. Any recommendations or advice? I have done nothing wrong i just wish i can play xbox again.
Solved! Go to Solution.
April 2019
You can appeal a ban on your account by contacting Terms of Service here.
Increase account security by adding Login Verification to your account.
Here is how to do that: https://help.ea.com/en-us/help/account/origin-login-verification-information/
April 2019
Hey there!
Unfortunately this means the of the road for your banned account.
Each ban gets just one appeal chance, making more ticked will just lead to cases being instantly closed.
You can find more information about keeping your account secure below.
EA Help - Account security
Zeelmaekers
April 2019
April 2019
Sounds like you will have to take this up with your hacker as EA did nothing wrong.
April 2019
You can appeal a ban on your account by contacting Terms of Service here.
Increase account security by adding Login Verification to your account.
Here is how to do that: https://help.ea.com/en-us/help/account/origin-login-verification-information/
April 2019
@kmosig1997Did you spend a lot of money on your account? I hope you didn't lose too much because you cheated.
April 2019
Well, that's usually happens when you trying to cheat in a game, and downloading cheats from unknown sources. I bet you got what you were looking for.