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EA Account

by GoodfellaV70
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Original Post

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Accepted Solution

EA Account

[ Edited ]
★★★ Newbie

My original EA account was attached to an old email that got hacked and was subsequently deleted. I am unable to obtain access as it is no longer in Yahoo's system. I've been through 3 live chats and provided information I know to be correct and have been told nothing we can do create a new gamertag (and lose games/hours of progress/etc). This is ludicrous and just flat unacceptable. Where is the support for being a loyal EA gamer?

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Accepted Solution

Re: EA Account

Community Manager

Hey @GoodfellaV70, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png

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Message 2 of 2 (69 Views)

All Replies

Re: EA Account

Community Manager

Hey @GoodfellaV70, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (70 Views)
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